How Hulu Error Code 301 Appears
When this error occurs, you will usually see a message that looks like this:
Error playing this videoSorry, we encountered an error playing this video. Please try restarting the video or select something else to watch.Error Code: 301
Wit this same error, you may also see:
Error Code: 5005Hulu Error Code: P-DEV301
Causes of Hulu Error 301 and Similar Hulu Error Codes
When you try to play a movie or an episode of a show and see Hulu error 301, that indicates your player was unable to access the requested content. The cause of the problem could be on Hulu’s end in the form of corrupt data or server issues, but it’s still worth checking problems on your end first. Local issues that can cause Hulu error 301 include an outdated player or app, your internet connection, or your local network. If you check and fix all of these issues, and you still see error 301, then you will typically have to wait for Hulu to fix the problem. Related codes like p-dev301 and error code 5005 can also be caused by similar issues, so the following troubleshooting steps can be useful for those codes as well.
How to Fix the Hulu Error 301
To fix Hulu error 301, follow these steps in order. Check to see if Hulu works after you complete each step. If you still experience error 301 after finishing these troubleshooting tips, then you are probably dealing with an issue on Hulu’s end that you won’t be able to fix.
What if Hulu Still Doesn’t Work?
If you still see Hulu error 301 after trying all of these steps, then the problem is probably on Hulu’s end. The main exception is if you don’t see any evidence of a widespread outage, and you’re watching Hulu on a smart TV, there may be an issue with the Hulu app on your specific make and model of television. In that case, you may want to contact both Hulu and the smart TV manufacturer to let them know about the issue. If you’re watching Hulu on a device that uses the Hulu app, check to see if you can watch your movie or show in a web browser or with a different app. If it doesn’t work anywhere, suspect an issue with your internet or network, or a problem on Hulu’s end.
On Android: Go to Settings > Apps > See all apps > Storage and cache > clear storage, then clear cache.On iOS: Go to Settings > General > Storage > Hulu, then delete and uninstall the app. Reinstall it via the app store.On Fire TV: Go to Settings > Applications > Manage Installed Applications > Hulu > Clear cache > Clear data.
If you’re using the Hulu web player you should clear the your browser cache and data so if anything there is causing issues it’s cleared out. Before you proceed, take a moment to check your internet speed using the same device that’s having trouble with Hulu. If your internet speed is slow, or you don’t have an internet connection at all, then that’s why you’re seeing the code 301. If your internet speed is fast enough for Hulu, there’s still a chance that you may have a networking issue that’s specifically preventing your device from reaching Hulu’s streaming servers. After you have shut down or power cycled your device, turn it back on and check to see if Hulu works. If it doesn’t, then you’ll need to do the same procedure but with your network hardware. To completely restart your network, you will have to shut down each component, unplug each one from power, and wait a while before plugging everything back in. Some components can be plugged in after 10-30 seconds, while others must be left unplugged for a full minute. Another useful option is to check third party sites that track the status of services like Hulu:
Down For Everyone or Just Me Down Detector Is it Down Right Now? Outage.Report
For cases where you are able to find evidence of a widespread outage, all you can do is wait for Hulu to fix the problem.
